FAQ
Find answers to common questions about our services.
Processing time depends on the number of clothes and the service type chosen. Typically, we complete regular services within 1-2 business days and express services within 24 hours.
Yes, we accept special fabric items such as silk, cotton, and linen. We use appropriate washing techniques to maintain the quality and durability of your clothes.
You can order through our website, send a message on WhatsApp, or visit our store directly. We also offer pickup and delivery services for customers who need them.
Yes, express services incur an additional fee of 2% of the regular service cost. This fee applies to processing within 24 hours.
To avoid damage, ensure clothes do not contain materials that should not be washed, such as jewelry or delicate fabrics. We also recommend sorting clothes by color and fabric type.
Yes, we offer dry cleaning services for clothes that require special care, such as suits, wedding gowns, and other formal attire.
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